DPSM is delighted to be working with the Fife Golf Trust to search for a Business Manager to over see seven golf courses in Fife.
Title: Business Manager
Employer: Fife Golf Trust
Purpose of the Role:
To optimise revenue generation streams, enhance the business efficiency of the Fife Golf Trust and maximise opportunities to market the Fife Golf Trust. The postholder will support the CEO as required and deputise as appropriate
Responsibilities:
- Customer Service Management – e.g. customer responses, Summary reports and use of data intelligence to deliver improvements
- Marketing of FGT – via social media, website, PR etc
- Optimising existing Revenues and identify new opportunities – via dynamic pricing, data analysis, Marketing strategy etc
- Develop and market strategies/plans to increase participation amongst key underrepresented demographics
- Financial Management – manage and ensure efficient and accurate reporting systems are in place
- HR – Ensure appropriate policies are in place and as required manage HR operational issues e.g. absence management
- Key internal Business Partners – foster and maintain good working relationships e.g. in situ clubs / golf pros / Fife Council
- Key external Business Partners – Foster and develop positive working relationships e.g. R&A, Scottish Golf, Fife Golf Partnership
- Manage Golf Admin support staff
- IT systems – optimise use/ produce operational procedures as required and manage change when new technology is introduced
- Deputise for the FGT CEO as required
Person Specification:
- Ability to provide a regular and effective service
- Excellent Communication skills – report writing/ social media / presentation skills to a diverse range of groups
- Customer Service ethos and skill set – ability to maintain healthy relationships and open communication channels even when position differences are recognised
- Excellent Track record in the golf industry for revenue generation, innovation and promoting growth of the game
- Good financial management and interpretative skills
- Extensive relevant experience in the golf industry
- Educated to SVQ 4/HND level, preferably within a related discipline
- Excellent demonstrable record of effective partnership working
- Management and appropriate level HR skills and knowledge
- IT skills – highly skilled and effective in the use of social media and highly proficient in the use of relevant IT software and hardware
- Leadership – experience and ability of demonstrating leadership and effective communication at high profile events – Council/ public meetings / Board level
- Experience/ demonstrable understanding of public services and culture
How to Apply:
Please email a CV and supporting statement to Douglas Philip, Managing Director at DPSM Consultants via doug.philip@dpsmconsultants.com. Application deadline – 10th January 2022.
